Privacy Policy — 66ep

66ep is an online casino and sports betting platform operating at 66ep.net and serving players primarily based in Pakistan. Throughout this Privacy Policy, references to "66ep", "we", "us", and "our" refer to the 66ep platform and its operating entity. References to "you" and "your" refer to the individual user or player accessing the 66ep platform.

66ep acts as the data controller in respect of all personal data collected through the platform. This means we determine the purposes and means by which your personal data is processed. Where we engage third-party service providers who process data on our behalf, those providers act as data processors and are bound by contractual obligations to handle your data only in accordance with our instructions and applicable data protection standards.

66ep operates under international gaming license standards and is committed to maintaining the highest standards of data governance in connection with our licensed gaming operations.

66ep collects only the personal data that is necessary for us to operate the platform effectively, comply with our legal and regulatory obligations, and provide you with a secure and personalised gaming experience. The categories of data we collect include:

• Identity Data: Full legal name, date of birth, CNIC number, passport number, or driver's licence details, and any photographic identification submitted for KYC purposes.
• Contact Data: Email address, Pakistani mobile phone number, and city or province of residence.
• Account Data: Username, password (stored in hashed form only — never in plain text), account preferences, and communication settings.
• Financial Data: JazzCash or EasyPaisa wallet reference numbers, HBL, UBL, Meezan Bank, or Allied Bank account identifiers, transaction amounts in PKR, deposit and withdrawal history, and USDT TRC20 wallet addresses where applicable.
• Gaming Activity Data: All bets placed, games played, real-money and bonus balances, win/loss records, session timestamps, and responsible gaming settings including deposit limits and self-exclusion status.
• Technical Data: IP address, device identifiers, browser type and version, operating system, and time-zone settings collected automatically during platform use.
• Usage Data: Pages visited on the 66ep platform, features accessed, links clicked, and navigation patterns used to improve user experience and platform performance.
• Communications Data: Records of correspondence with the 66ep support team via live chat or email, including the content and timestamps of those communications.

66ep collects your personal data through the following channels:

• Direct Submission: Data you provide when registering your 66ep account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or filling in any other form or request on the platform.
• Automated Collection: Technical and usage data collected automatically through cookies, server logs, and similar tracking technologies as you browse and interact with the 66ep platform.
• Third-Party Payment Processors: Confirmation and reference data received from JazzCash, EasyPaisa, and banking institutions when processing your deposits and withdrawals.
• Identity Verification Providers: Where 66ep uses a third-party KYC service to verify the authenticity of identity documents, data may be cross-referenced with national or international identity databases solely for the purpose of fraud prevention and age verification.
• Fraud Prevention Services: Data shared with or received from fraud detection partners to identify and prevent suspicious activity, account takeovers, or money laundering on the platform.

66ep uses your personal data for the following purposes, each underpinned by a lawful basis for processing:

• To create, verify, and manage your 66ep player account, including processing deposits and withdrawals in PKR via JazzCash, EasyPaisa, and supported banks.
• To verify your age and identity in compliance with our 21+ policy and international gaming license requirements — this is a legal obligation we cannot waive.
• To detect, investigate, and prevent fraud, money laundering, collusion, bonus abuse, and other prohibited conduct on the platform.
• To monitor your gaming activity for responsible gaming purposes, including identifying patterns consistent with problem gambling and proactively offering support tools.
• To personalise your experience on the 66ep platform, including displaying relevant cricket betting markets, PSL promotions, slot recommendations, and VIP offers based on your activity.
• To provide customer support, resolve disputes, and respond to your enquiries in a timely and effective manner.
• To send you transactional communications including deposit confirmations, withdrawal notifications, and account security alerts. These communications are necessary for the operation of your account and cannot be opted out of.
• To send you marketing communications about 66ep promotions, bonuses, and new features — but only where you have given your explicit consent to receive such communications. You may withdraw consent at any time.
• To comply with applicable legal and regulatory obligations, including responding to lawful requests from regulatory bodies or law enforcement authorities.

66ep does not sell your personal data to any third party. We share your data only in the following limited circumstances, and only to the extent necessary for each specified purpose:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, Nayapay, and Raast receive the minimum data necessary to process your financial transactions.
• Game Providers: Third-party game studios whose titles are hosted on the 66ep platform may receive anonymised session data for the purpose of game performance analytics. No personally identifiable information is shared with game providers.
• KYC & Identity Verification Partners: Authorised identity verification service providers receive identity documents and biometric data solely for the purpose of completing the KYC process. These partners are contractually bound to process such data only for this stated purpose.
• Fraud Prevention & Security Services: Data may be shared with specialist fraud detection services to investigate suspicious activity. All such providers operate under strict data processing agreements.
• Legal & Regulatory Authorities: 66ep may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law, or where disclosure is necessary to protect the rights, safety, or property of 66ep or its players.
• Business Transfers: In the event of a merger, acquisition, or sale of the 66ep platform, player data may be transferred to the acquiring entity. Affected players will be notified prior to any such transfer and the same privacy protections will continue to apply.

66ep uses cookies and similar tracking technologies to ensure the platform functions correctly, to protect your account session, and to improve the overall user experience. By continuing to use the 66ep platform after being informed of our cookie use, you consent to the placement of cookies on your device in accordance with this policy.

• Strictly Necessary Cookies: These are essential for the 66ep platform to operate. They include session authentication cookies that keep you logged in securely, security tokens that protect against cross-site request forgery, and preference cookies that remember your language and display settings. These cookies cannot be disabled without disrupting core platform functionality.
• Analytics Cookies: These cookies collect anonymised information about how players navigate the 66ep platform — which pages are visited most frequently, where users exit, and how long sessions last. This data is used exclusively to improve the platform experience. No personally identifiable information is included in analytics data.
• Functionality Cookies: These remember your account preferences, responsible gaming settings, and display customisations so that you do not need to reconfigure them each time you visit.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 66ep platform, including the ability to stay logged in or access certain features. 66ep does not use third-party advertising or retargeting cookies.

66ep retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The following general retention principles apply:

• Account data and gaming activity records are retained for a minimum of five years from the date of account closure, in compliance with international gaming license obligations and anti-money laundering regulations.
• KYC identity documents are retained for a minimum of five years from the date of submission or the date of account closure, whichever is later.
• Financial transaction records, including deposit and withdrawal history in PKR, are retained for a minimum of five years for audit and compliance purposes.
• Customer support communications are retained for a period of three years from the date of the most recent correspondence.
• Marketing preference records and consent logs are retained for as long as the relevant consent remains active, and for a period of three years thereafter as evidence of compliance.
• Technical and usage data collected via cookies and server logs is retained for a maximum of thirteen months from the date of collection.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

66ep implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 66ep platform.
• AES-256 encryption at rest for all stored personal data, including identity documents and financial records.
• Passwords stored exclusively in hashed and salted form — 66ep staff can never view your password in plain text.
• Multi-factor authentication options available for player accounts to provide an additional layer of login security.
• Role-based access controls ensuring that personal data is accessible only to authorised personnel who require it to perform their specific functions.
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent security professionals.
• Dedicated fraud detection and account monitoring systems that operate around the clock to identify and respond to suspicious activity in real time.

As a 66ep player, you have the following rights in respect of your personal data. You may exercise any of these rights at any time by contacting our support team via live chat or by emailing [email protected]:

• Right of Access: You have the right to request a copy of all personal data that 66ep holds about you. We will provide this in a structured, commonly used, and machine-readable format within 30 days of a valid request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Please note that changes to identity data may require re-verification of your KYC documents.
• Right to Erasure: You may request that 66ep delete your personal data. This right is subject to our legal obligation to retain certain data for regulatory compliance and anti-money laundering purposes. We will inform you of any data that cannot be deleted and the reason why.
• Right to Restriction: You may request that we restrict the processing of your personal data in certain circumstances, for example while a complaint or dispute is being investigated.
• Right to Portability: You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller where technically feasible.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You also have the right to object to processing based on legitimate interests, though this right may be overridden where we have compelling legitimate grounds.
• Right to Withdraw Consent: Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

All data rights requests are processed free of charge. We will acknowledge receipt of your request within 72 hours and aim to provide a full response within 30 days. In complex cases, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reason for the delay.

66ep will send you promotional communications about bonuses, PSL betting markets, new game launches, VIP programme updates, and other offers only where you have given your explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account settings, or by contacting the 66ep support team. Withdrawal of consent does not affect your ability to use the 66ep platform or claim bonuses that are displayed directly on the platform without requiring marketing communication.

The 66ep platform is strictly for adults aged 21 and over. 66ep does not knowingly collect or process personal data belonging to individuals under the age of 21. The collection of data from a minor is a serious compliance failure that 66ep takes all reasonable steps to prevent.

If we become aware that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the relevant account, void any transactions associated with it, and permanently delete the data collected from that individual's registration process. Any funds deposited by an underage player will be returned to the originating payment method following verification.

As an internationally licensed gaming platform, 66ep may transfer your personal data to servers and service providers located outside Pakistan. Where such transfers occur, 66ep ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy.

Safeguards for international transfers include the use of standard contractual clauses, data processing agreements requiring equivalent data protection standards, and transfers only to jurisdictions or service providers that have demonstrated adequate data protection frameworks.

Your data will never be transferred internationally for the purpose of circumventing applicable data protection obligations. All transfers are made solely for the operational purposes described in this Privacy Policy.

66ep reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our platform's features and services. The date of the most recent revision is displayed prominently at the top of this document.

Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify affected players via email or via a prominent notice on the platform prior to the changes taking effect. Your continued use of the 66ep platform following such notification constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 66ep is protecting your data. Previous versions of this Privacy Policy are available on request from our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 66ep handles your personal data, please contact our dedicated support and data team through the following channels:

• Live Chat: Available 24/7 directly on the 66ep platform — the fastest way to reach us for urgent data or account concerns.
• Email: [email protected] — for formal data rights requests, please include your full registered name, account username, and a description of your request so we can respond as efficiently as possible.

We are committed to resolving all privacy-related queries promptly and professionally. Your trust in 66ep depends on us handling your personal data with care and integrity — and that is a responsibility we do not take lightly.